Understand what product is right for you with our Educational Buyers Guide
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We are committed to providing reliable and flexible delivery options to suit your needs. Below is everything you need to know about our shipping process.
We’ve partnered with trusted couriers to ensure your order arrives safely and on time:
🚚 Royal Mail
🚛 DPD
✈ DHL
📦 Palletways (for heavier items)
This allows us to offer tailored delivery options based on your order size and location.
📅 Order by 2:30 PM GMT/UTC on a working day, and we’ll dispatch all in-stock items the same day.
📦 Orders placed after this time will be processed on the next working day.
📍 UK Orders: 1–5 working days*
🌍 European Orders: 3–10 working days*
🌎 Rest of the World: 4–15 working days*
Delivery times are estimates and may vary based on your location and courier performance.
💰 Rates are calculated based on your order’s total weight.
✅ The most suitable delivery option is automatically selected at checkout.
⚠ If no option appears, please contact us for assistance.
⏳ Time-specific & Saturday delivery options are available for added convenience.
🛒 These can be selected at checkout, where available.
🌎 We ship to most countries worldwide.
📍 Select your destination at checkout to view available shipping options.
⚠ Import taxes and customs duties are not included in our shipping fees and must be paid upon arrival at customs.
📌 For more details, visit DHL.com or check with your local postal service.
Prefer to collect your order in person?
🛍 Select "Collection" as your delivery option at checkout, and we’ll have your order ready for pickup.
⏳ Delivery times are estimates and subject to external factors such as customs delays or courier issues.
❓ Need assistance? Our customer support team is happy to help!
✔ Coverage: All products are covered by a one-year warranty from the date of purchase (unless otherwise stated).
✔ Repairs & Replacements: During the warranty period, we will repair or replace any defective products at no charge.
✔ Return-to-Base: This warranty requires the item to be returned to us for service.
❌ Exclusions: Normal wear and tear is not covered under the warranty.
To qualify for warranty service, please ensure:
installed and used correctly, following the user manual.
only for its intended purpose as described in the manual.
⚠ Please note: The warranty does not cover accidental damage, misuse, or any resulting losses.
The following consumable items are not covered under warranty:
For warranty claims or further assistance, please contact our customer support team.
Ultrasonic cleaners are suitable for a wide range of applications, including:
– Rings, watches, and delicate metalwork
– Nuts, bolts, carburettors, fuel injectors
– Scalpels, forceps, dental tools
– Glassware, beakers, test tubes
– Gun parts and casings
– Circuit boards (if fully dried after cleaning)
– Coins, model parts, and diving equipment
Unsure? Contact us below
Most ultrasonic cleaners come with adjustable temperature and timer controls. The temperature can range from 20-80°C, and the cleaning time typically varies from 0-20 minutes, depending on the level of dirt and the type of object being cleaned.
Yes, using a wire basket (usually sold separately) is recommended. It helps to keep items suspended in the tank, preventing direct contact with the bottom, which improves cleaning efficiency and protects the cleaner.
Yes, but avoid overcrowding. Items should be spaced apart so that the cleaning solution can circulate freely around them for an even clean. Using a wire basket helps to keep items properly positioned.
Yes, but distilled or deionised water is always recommended, especially for delicate items like jewellery or medical tools, as it reduces mineral deposits that could be left behind.
Yes, many of our models include a built-in heating element (20-80°C) to improve cleaning effectiveness, especially for removing grease, oil, and hardened contaminants. Please check the product description
Standard Warranty: All products are guaranteed for one year from the date of purchase (unless otherwise specified).
During the warranty period, we will repair or replace any defective products at no charge (return-to-base warranty), excluding normal wear and tear.
If you need a fast, effective, and hands-free way to clean delicate or intricate items, an ultrasonic cleaner is a great investment. Consider the size, power, frequency (40KHz is ideal for general use), and heating options before purchasing.
The internal tank measurements determine the maximum size of objects that can be cleaned. Always check your item dimensions to ensure they fit comfortably in the tank.
Ultrasonic power (200W) refers to how strong the cleaning waves are. Higher power means stronger vibrations in the water, which create tiny bubbles that clean the dirt off your items. A 200W ultrasonic power is strong enough to clean heavy dirt, but still gentle enough for more delicate items, like jewellery.
Heater power (400W) means the strength of the heater inside the cleaner. The more heater power, the faster the water can get hot. Heating the water helps break down grease and sticky substances faster, so your cleaning job is done quicker and more efficiently.
The temperature range (0-80°C) tells you how hot the cleaning solution can get. Hotter water helps clean things like grease, oil, or sticky dirt more easily. So, if you need to clean something that's really dirty, you can turn up the heat. On the other hand, if you're cleaning something delicate, you can keep the water cooler to avoid damage.
Frequency (40kHz) refers to the number of sound waves that the ultrasonic cleaner sends out each second. A 40kHz frequency is the most common and means the cleaner can work quickly and effectively without being too rough. It’s great for cleaning delicate things like jewellery but also strong enough for tougher dirt on things like tools.
