Terms and Conditions
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Your use of the content and service provided on this
website and any other website operated and/or controlled by Allendale
Electronics Limited ("the Website") are subject to these Terms and Conditions,
the Copyright
Statement, the
Privacy Policy, the
Returns Policy and Disclaimer Notice
on this website ("the Terms") (click the "copyright statement", "privacy policy"
and "disclaimer notice" to read these). We reserve the right to change these
Terms from time to time, at our sole discretion. Your use of these services will
mean that you expressly accept the Terms. It is essential that our customers feel secure and have confidence in the services and products we offer. Allendale Electronics operates the following voluntary e-Commence Trader Code. This code in no way invalidates customers statutory rights under law and is designed to enhance legal redress. |
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Cancellation and Refunds: 1. Cancel any orders placed at any time before despatch without reason being given. 2. Under the Distance Selling Regulations 2000 orders may be cancelled within 7 workings days and within 7 working days of goods received. In the event of an unwanted order being received, the 7 working day cancellation period begins on the day after the day that the goods were received. For more details please see our Returns Policy. Prices: Prices shown are in UK Pounds as default (you may chose your countries currency using the drop down box on the top right hand of our web pages - This is only a guide and all orders will be debited in GBP Pounds Sterling). Postage and packing is charged on scale which reflects the quantity of the order, and the distance UK and worldwide. Full details can be found here. Delivery: All orders are usually despatched same working day on orders and payment received before 2pm GMT. If for some reason we cannot deliver within the agreed time we will inform you immediately and, with your agreement, arrange another time for delivery. Please Note: during busy periods it may take up to 72 hours for us to process and despatch your order. For more details on our delivery terms please see Shipping Methods and Shipping Rates. Security: All payment details are processed using 128 bit encryption technology. Receipts, bills and settlement mistakes: We always provide a receipt with the goods (Normally located in the document wallet pouch on the front of the parcel), Account holders will receive there invoices either by post or electronically via e-mail/fax. We undertake to correct any mistakes in bills, receipts or payments as soon as possible. Handling complaints: We promise to deal with complaints effectively and in a manner that is: Customer service and support is available by Email at any time or by telephone during working hours please see our Contact Details. Internet Orders: All orders are subject to management review and may be cancelled if management deems necessary. In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or product information received from our suppliers, or from unauthorized users altering the content of our web site, Allendale Electronics shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Allendale Electronics shall have the right to refuse or cancel any orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Allendale Electronics shall immediately issue a credit to your credit card account in the amount of the charge. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Allendale Electronics reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information, which our credit and fraud avoidance departments require, before accepting any order. Coupons & Discounts: A Coupon is a promotion that gives a coupon "code" to be entered on checkout on our e-commerce websites. Coupons are only valid for online ordering. The coupon cannot be be exchanged for cash or credit against prior purchases. Coupons cannot be used in conjunction with any other offer or discount. The coupon may only be redeemed once per order, per customer. Coupon Cash Value 0.0001p. Coupons are only valid until the date advertised on the coupon. Qualifying prices for coupons do not include the delivery cost of the order. Qualifying prices for coupons are the total of the items inc their VAT unless otherwise stated on the coupon. If a product has a non coupon based discount applied, the item discounted price inc VAT will be used to total for the coupon qualifying price unless otherwise stated on the coupon. Redemption of Free Delivery Coupons is rewarded with Free Basic Delivery unless otherwise stated on the coupon, any other delivery selected on checkout will be overridden by our despatch staff. |
